Shipping & Returns

Delivery Locations

  • We are currently only delivering within the Island of Ireland

International Shipping

Delivery Method

  • We have partnered with EcoXpress to serve nationwide deliveries
    • Ireland’s first and only Full Electric Fleet

Delivery Speed

  • We endeavour to dispatch your orders within one working day
  • Please note that other factors may hinder this service outside of our control
    • Traffic congestion
    • Covid-19
    • Etc…

Shipping Cost

  • We offer a flat rate €5.50 per delivery
    • This covers any quantity of parcels regardless of size of weight

Holiday Deliveries

  • We will be processing orders right up until the 23/12/21 for Christmas Delivery.
  • Our partners, EcoXpress will be delivering up to, and including, Christmas Eve.

Returns

  • We accept returns up to 28 days after dispatch if the goods are still in marketable condition.
  • If you would like to return goods, contact us directly at support@hobbyhero.ie.
  • You will be requested to post the goods back to us with all paperwork enclosed using our partner EcoXpress.
  • We will only credit your account once the goods have been received in marketable condition.
  • Note: postage on returned goods will be borne by the customer unless the fault is on Hobby Hero.
  • Note: There are no returns on sale items.